Terms of Use

Who are we?

1. We are Vedas Apps Ltd trading as “AnkiPro”. Our company information is at the end of this document. 

What this is all about

1. These are our terms and conditions which apply to our Service (explained below). They’re available in English only. We’ve tried to make them user-friendly but please note that the summaries/explanations for each section in capitals aren’t a substitute for the rest of the text. Please read the entire document carefully and contact us if anything is unclear. Please save a copy as we don’t file a copy specifically for the transaction with you.

Some definitions

• “Consumer” – an individual acting for purposes which are wholly or mainly outside that person’s trade, business, craft or profession.
• “Content” – all information of whatever kind (including flashcards, posts, comments, images, photos, audio, video, advertisements etc, displayed, stored or sent on or via our Service.
• “Mobile App” – the Anki Pro mobile application.
• “Service” – our Mobile App, our Web App, our website and any related services.
• “Store” – the app distributor from which you download our Mobile App (e.g., Apple App Store, Google Play App Store).
• “Store Rules” – any applicable rules, policies or terms of the relevant Store.
• “Web App” – the Anki Pro mobile application.
• “User” – people or organisations using our Service (whether or not registered with us).

How you enter a legal contract with us

1. By registering for our Web App, you enter a legal contract with us to use our Service. Alternatively, if you first download our Mobile App, you enter into a legal contract with us at that point.
2. For Mobile App users: These terms and conditions are an “end user licence agreement” between you and us (not the Store) in relation to our Mobile App (i.e., setting out how we allow you to use our Mobile App). You also agree to be legally bound by the Store Rules.
3. By accessing any part of our Service that does not require registration/payment, you are also bound by these terms to the extent they are relevant.

Changing these terms and conditions

1. We may change these terms and conditions. We will give you reasonable notice before they take effect by posting them on our website and/or communicating them to you by email or otherwise.
2. If you don’t agree to the new terms and the changes are important and not intended to reflect changes to law/regulation, you can email us (to the address below) to end this contract on the day before the new terms take effect.

Your right to use our Service

1. We grant you a limited personal non-transferable right to use our Service on any applicable device owned or controlled by you (only Apple-branded if you download our Mobile App from Apple) subject to these terms and conditions and, where applicable, in accordance with the Store Rules.
2. You may only use any trial period for the purpose of a genuine assessment of the Service. You must not attempt to use the Service for more than one trial period. We can cancel your trial if we find that you have had access to a previous one. 

Standard of Service

1. Subject to the rest of these terms, we agree to provide our Service with reasonable skill and care.

Behaviour when using our Service

1. You agree not to do any of the following in connection with our Service:
   • break the law or infringe anyone else’s rights;
   • send, store, display or link to unlawful, infringing or otherwise inappropriate Content;
   • victimise or harass other people;
   • use offensive, obscene, abusive, discriminatory or other inappropriate language or images; 
   • deceive or mislead anyone;
   • send, store, display or link to any Content that includes someone else’s personal information unless that person is 18 years or over and you have obtained their written consent or you are otherwise legally permitted to do so;
   • impersonate anyone;
   • use our Service to help you compete with us or to infringe our rights;
   • disrupt our Service, e.g., spam, viruses or phishing;
   • interfere with or damage our Service or gain unauthorised access to any part of our system, data, passwords or otherwise; 
   • intercept or modify communications;
   • impose an unreasonable load on our Service;
   • deliberately exploit any bugs found within our Service;
   • get around any security features including those designed to stop copying of Content; or
   • attempt, encourage or assist any of the above.
2. You agree to:
   • comply with the guidance/requirements on our Service; and
   • cooperate reasonably with us in relation to our Service. 
3. You agree to ensure that any contact or other information that you supply to us is accurate and not misleading and you will tell us if there are any important changes.

Your Content (e.g., your flashcards)

1. You are responsible for your Content. 
2. You agree that you have (and will keep) all rights needed to enable us to use your Content as contemplated by the Service and these terms and conditions.
3. We are entitled (without telling you or giving you a refund) to reject, suspend, alter, remove or delete Content or to disclose to the police or other relevant authorities or to a complainant any Content or behaviour if it is the subject of complaint or where we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal offence may have been committed, or where required by law or where requested by the police or other appropriate authorities or our upstream providers, or if we consider that Content does not meet our quality standards.  
4. We are not legally responsible if your Content is misused by others. You must take reasonable care when deciding which Content to display on or send via our Service.
5. We may place advertisements near or within your Content. If so, we retain all revenue from such advertisements.
6. We recommend that you keep your own copy of any important Content before you upload it to our Service in case it is lost. 
7. Uninstalling the Mobile App may result in deletion of all Content on your device if you haven’t created an account.

Dealing with other Users

1. We don’t endorse or recommend any Users or their Content. You deal with other Users at your own risk. We are not legally responsible for the accuracy of, or otherwise in relation to, flashcards or other Content or for any dealings between Users. Be aware that people may not be who they claim to be. 
2. If you encounter any inappropriate Content or behaviour in connection with our Service or if you have any concerns for your safety, you agree to immediately (1) stop communicating with the other person and (2) tell us. Please also use any available blocking mechanisms and seek relevant external help If appropriate (e.g., from law enforcement authorities). 

Other peoples’ services / advertising / websites

1. We may display other peoples’ services, advertising and/or links to other websites. We do not recommend or endorse, nor are we legally responsible for, any of these.  You use them at your own risk.

Our guidance

1. If we ourselves provide any general guidance or other similar information on or via our Service, we do not guarantee that it is accurate or up to date or relevant to you and we do not accept legal responsibility for it. Before acting on such information, you must make your own appropriate and careful enquiries including as to its accuracy and suitability for your purposes. You rely on such information at your own risk.

If you create an account on our Service

1. Unless otherwise specifically stated on our Service, your account is for your personal use only and is non-transferable. You agree not to allow anyone else to use your account.
2. You agree to take reasonable care to keep your login information confidential and to tell us immediately of any apparent breach of security such as loss or misuse of a password.   You are responsible for unauthorised people who use your account or identity (unless and to the extent that we are at fault).

Paying us

1. Some of the features of our Service are chargeable. Payment is in advance on subscription or a one-off basis (if applicable). Prices, subscription periods and payment methods are as explained on our Service. 
2. You are legally committed to start paying us once we confirm your order.
3. If we have mispriced any part of our Service, we are not obliged to supply the Service at that price provided we notify you. If we do notify you, then you can decide if you want to continue with the Service at the correct price.
4. Where applicable, your subscription will continue to be auto-renewed for the subscription period you signed up to unless you end your subscription with effect from the next renewal date by following the instructions on our Service. Ending your subscription does not entitle you to a refund. 
5. You authorise us and our payment provider to place a hold on, or charge, your payment card for the relevant amounts or otherwise take payment whenever payments are due in accordance with this agreement. It is your responsibility to update your payment card details as necessary.
6. You must contact us immediately with full details if you dispute any payment. 
7. You agree that you are legally bound by the terms and conditions of any payment providers whose services you use on our Service. We aren’t responsible for what they do or don’t do.

Discount codes

1. You can only use codes to make purchases through the account for which the discount code was offered and registered. You must not sell or transfer codes to anyone else.
2. Unless we say otherwise: codes expire after 30 days, they can only be used once for future new orders placed online and you can only use one discount code per transaction. 
3. We may suspend or cancel codes and/or cancel any relevant purchase and/or close any relevant account if we think that the codes have been used fraudulently, illegally or in breach of our terms and conditions or if a relevant payment is charged back or otherwise cancelled or reversed or if. 
4. Codes are subject to any additional specific terms and conditions which are specified at the point of issue.  We reserve the right to discontinue or otherwise modify any discount codes at any time without prior notice.

Support

1. The Service includes support only if we opt to provide support and, if so, by the specified contact methods. Any support service is only intended to address configuration and proper use of, or any errors or interruptions arising from, our Service.
2. Unless we say otherwise, any support that we do opt to provide is only available by email between 9am and 5pm on business days in England and we do not guarantee any particular response times or outcomes. Any response times given are calculated in English business hours/days unless we say otherwise. We are allowed to change or withdraw our support service at any time.
3. In any event, we aren’t obliged to supply support if you owe us any money or have otherwise broken this contract. 
4. You acknowledge that the Store has no obligation to supply any maintenance and support services in relation to the Mobile App.

Ending or suspending this contract

1. You are entitled to end this contract at any time (i.e., separately from just ending your subscription) by deleting your account as explained on our Service and, if you are a Mobile App User, by uninstalling the Mobile App from all of your devices. (This doesn’t entitle you to a refund.)
2. We are entitled to end this contract at any time or suspend part or all of our Service or impose restrictions on our Service if:
   • you break this contract;
   • any fees payable by you are unpaid or charged back; 
   • acting reasonably, we think that it is necessary to protect you, us or others; 
   • we are required to do so by applicable law or regulation or to comply with an order, instruction or request from a competent authority; or
   • you or anyone on your behalf acts inappropriately towards us or our staff or agents.
3. If you are a free user, we are entitled at any time to end this contract for any reason. 
4. We are entitled at any time to end this contract if we terminate our Service as a whole if in our reasonable opinion it is necessary to do so for security, technical or operational reasons.
5. If this contract ends (i.e., meaning that your account is deleted not just that your subscription ends):
   • Your right to use our Service and all licences are terminated. 
   • Your flashcards will be automatically deleted unless you have shared them to the library. 
   • Existing rights and liabilities are unaffected. 
   • All terms in this contract which are stated or intended to continue after termination will continue to apply.

If our Service doesn’t work properly

1. We do not guarantee that the Service will be uninterrupted or error-free.
2. We are entitled without liability to suspend the Service for repair, maintenance, improvement or other technical reason.

Compatibility of Mobile App

• We do not guarantee that the Mobile App is or will be compatible with any particular mobile devices or associated operating systems (OS’s). You must check that the Mobile App works on your applicable device before you subscribe. You acknowledge that the supplier of the device or OS may issue an update that causes our Mobile App to stop working. We may issue Mobile App updates through the Store; if so, you may not be able to use our Mobile App properly or at all until you have downloaded the update, which may be subject to agreement to new terms and conditions. It is your responsibility to frequently monitor for Mobile App updates and to install them as soon as they become available.

Restrictions on our legal responsibility – very important

1. Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraud or fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents, who have the right to enforce this agreement.
2. If you are a Consumer, subject to the above we shall not be liable for any loss or damage where:
   • there is no breach of a legal duty owed to you by us;
   • such loss or damage was not reasonably foreseeable (meaning it was not an obvious consequence of our breach or not contemplated by you and us at the time we entered into this contract); 
   • (and to the extent that) such loss or damage is your fault, for example by not complying with this agreement; or
   • such loss or damage relates to a business of yours.
3. If you are a Consumer, you will be responsible to us for any reasonably foreseeable loss or damage we suffer (including claims made by other people) resulting from your breach of this agreement or misuse of our Service.
4. The following clauses apply only if you are not a Consumer:
   • To the fullest extent allowed by law, you and we exclude all terms, conditions, warranties and representations howsoever arising, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement. 
   • Subject to the first paragraph in this section (“Nothing in this agreement…”), we shall under no circumstances whatever be liable under or in connection with this agreement, whether in contract, tort (including negligence), misrepresentation, breach of statutory duty, or otherwise, for any:
     • loss of profit; loss of data; loss of use; loss of production; loss of contract; loss of opportunity; loss of savings; or harm to reputation or loss of goodwill; or
     • indirect, consequential or special losses. 
   • Subject to the first paragraph in this section (“Nothing in this agreement…”), if you are or were a subscriber, our total liability in respect of all other losses arising under or in connection with this agreement whether in contract, tort (including negligence), misrepresentation, breach of statutory duty, or otherwise, for any act or omission or series of connected acts or omissions shall in no circumstances exceed the total fees paid or payable by you to us in connection with our Service in the 12 months before the first act or omission complained of.
   • You agree to indemnify us against all claims and liabilities arising out of or in connection with your use of the Service and/or breach of this agreement (except insofar as we are at fault).
   • This agreement constitutes the entire agreement between us with respect to its subject matter and supersedes any previous communications or agreements between us. We both acknowledge that there have been no misrepresentations and that neither of us has relied on any pre-contractual statements.

Intellectual property rights (IP)

1. You remain the owner of the IP in your flashcards and any Content you provide to us for display on our Service. 
2. You allow us, at no cost and for so long as this contract lasts (or forever in the case of flashcards that you share to our library), to use and adapt all or part of such material however we wish on our Service as well as on other channels including social media, including to enhance, redistribute and/or promote our Service. You give us the right to take any legal action we think necessary if there is an infringement of the intellectual property rights in your Content. You waive your “moral rights” in relation to such Content to the extent legally allowed. 
3. If you share your flashcards or other Content, you allow our other Users to use your Content in accordance with these terms and conditions.  IP in our and other Users’ Content (e.g., other Users’ flashcards)
4. We and/or our partners or other Users own the IP in all Content (excluding your Content) used on or in connection with our Service. For convenience, let’s call all of this “AnkiPro Content”.
5. You may view AnkiPro Content on your device for your private personal, non-commercial, and (if you are a business) your internal business use, only.  
6. You may edit other Users’ flashcards that you store in your account but only (a) for your own private non-commercial use and (b) to share them with others for non-commercial purposes. You must not otherwise use any AnkiPro Content including by copying, publishing (on the Internet or otherwise), selling or altering it, taking extracts from it or passing it on to other people, unless we give you clear written permission.  You must not misrepresent the ownership or source of AnkiPro Content, for example by changing or removing any legal notices or author attributions.
7. Just to be clear – you must not collect, scrape, harvest, frame or deep-link to AnkiPro Content without our specific prior written consent, except to share links to flashcard decks in accordance with the functionality of our Service. 
8. You must not reverse-engineer or decompile any of our software in any way (except to the extent allowed by applicable law). You must not alter or create or use a modified or derivative version of our software or distribute or sublicense our software to third parties.  You must take reasonable steps to ensure that our software is not disclosed to anyone else.

Your personal information

1. You agree that we can deal with your personal information in accordance with our Privacy Policy [PLEASE INSERT LINK] which may change from time to time.

Things we can’t control

1. We are not liable for failure to perform or delay in performing any obligation under this agreement if the failure or delay is caused by any circumstances beyond our reasonable control including third party telecommunication failures and epidemics/pandemics.

Transferring this contract to someone else

1. We may transfer all or part of our rights or duties under this agreement provided we take reasonable steps to ensure that your rights under this agreement are not prejudiced. As this agreement is personal to you, you may not transfer any of your rights or duties under it without our prior written consent.

English law and courts

1. This contract is under English law and any disputes will be decided only by the courts of the United Kingdom.  If you are a Consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these terms and conditions affects your rights as a Consumer to rely on such mandatory provisions of local law.

General

1. We may send all notices under this agreement by email to the most recent email address you have given us. You can send notices to our email address shown below. Headings used in this agreement are for information and not binding. If any part of this agreement is ineffective or unenforceable for any reason, the rest of the agreement will still apply. If either of us overlooks any breach of this agreement by the other, it can still be actioned later. A person who is not a party to this agreement can’t enforce it unless the agreement says otherwise. The parties are independent contractors and, except as otherwise specifically stated above, nothing in this agreement makes any party an agent, employee or representative of the other.

Transferring this contract to someone else

Complaints

1. If you have any complaints, please contact us via the contact details shown below.

Information about us

1. Company name: Vedas Apps Ltd
2. Trading name: “AnkiPro”
3. Country of incorporation: England and Wales
4. Registered number: 13458515
5. Registered office and contact address: 3-4 Sentinel Square, Hendon, London, NW4 2EL
6. Contact email address: support@ankipro.net
7. Other contact information: See our website/contact page
8. VAT number: GB405770700